If you encounter issues receiving the email verification code when registering an account, please refer to the following methods:
1. Check the Email Format
First, verify that the email format is correct. If there is an extra, missing, or incorrect character, simply register again using the correct email.
2. Add Gname’s Email to the Whitelist
If the email format is correct and you still aren’t receiving the verification email, try adding Gname’s email to your Gmail whitelist. After adding it, try resending the system email.
Gname Email Addresses: [email protected] or [email protected]
Guide for Adding to Whitelist in Gmail
Step 1: Log in to Gmail, and at the top of the page, there is a search bar. Click the downward arrow on the right side of the search box to open a window for specifying search criteria.
Step 2: In the “From” field, enter `[email protected]` or `[email protected]`, then click “Create filter” at the bottom right of the search window.
Step 3: In the filter creation page, select “Never send it to Spam.”
Once successfully saved, return to the Gname registration page and resend the email. If you still don’t receive it, please contact Gname customer support for further assistance!
